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ObjectiveCurrently working as the Manager in charge, overlooking all operational aspects of company from sales to engineering. Want to be of service to foreign companies in Thailand who can benefit from my accumulated experiences, knowledge in handling various technologies and my management skill sets.
EducationJune 1994 – December 1996Curtin University of Technology, Perth Western Australia Degree in Bachelor of Science major in Computer Technology. June 1989 – June 1992Singapore Polytechnic, SingaporeDiploma in Electronics and Communications major in Computer Technology.
ExperienceMay 2008 – PresentPrecision Control Thailand Co., Ltd.
Manager (IT & Automation)
Roles
· Leading and driving products and SCADA business towards sales target and develop sales opportunity in the immediate region. Qualifying, negotiating and handling the deal together with sales team from initial project scoping and implementation till complete handover. · Coordinates for deal details from scope, design, deliverables and payment terms till delivery to ensure no error and incompliance. · Consolidating sales forecast from sales team and presenting to other management teams and pushing for sales performance. At the same time study into the obstacles and discuss with departments to produce solution or alternative sales strategy. · Foresight and brainstorm with MD, CFO, Sale Director to plan and exercise sales marketing strategy so that suitable jobs are acquired to maintain good company cash flow. · Project scoping and conceptualizing with industrial users, using knowledge and understanding of process needs and industry to scope and design optimal software and automation solutions. · Provides technical information and solutions across departments on problems with projects, material and equipment requirements. · To maintain high level of customer satisfaction by ensuring departments deliver their utmost pre, post or after sales support. · Ensuring that the company maintains a good agent-principle, channel distributors and system integrators relationship by maintaining effective long term business relationships at the senior level with key decision makers. · Ensuring that high level of competency in the engineering department is maintained by identifying the pitfalls with the department heads and to exercise solutions with the support of upper management. To identify the company’s operational weakness and to apply remedy solution in these frail areas. · Support technical knowledge transfer from overseas principles to internal sales and engineering departments as well as to our channel partners, providing updated information to customers or potential customers. · Involved heavily with project management supporting with occasional hands-on with all project team leaders aided by my area of expertise (automation, power distribution systems, software development, IT & communications) and resolve any ad-hoc technical issues on site. · Coordinating internal resources within company and across to external consultants and vendors to deliver projects on time and within budget. Reviews supervise and direct the activities of externally engaged contractors and to ensure specifications are followed.
June 2004 – May 2008E-Innovations Engineering Co., Ltd.
Technology Director (IT & Substation Automation)
Roles
· Playing a major supporting role with the sales team to identify potential sales and handling and the deal with sales team from initial project scoping and implementation till complete handover. · Provides consultancy for overseas companies that intend to penetrate the country, giving knowledge of local market behavior and trends. · Seeking and introducing specialized products/technology required by local customers for products not found in Thailand, identifying opportunities for new products to be introduced into the current energy market. · Project scoping and conceptualizing with technology partners by liaising with business users, using knowledge and understanding of business needs and industry to scope and design optimal large scale systems solutions. · Reviews supervise and direct the activities of externally engaged panel and cabling contractors and to ensure specifications and deployment schedules are followed. · Actively participates in discussions with customers in the integration and use of technology, budgeting and resolving cost constraints. · To maintain high level of customer satisfaction by ensuring we deliver our utmost pre, post or and after sales engineering support. · Design, implement and commissioning of large scale standalone or redundant SCADA/HMI/MMI systems for power plants and substations and distribution networks. · Managing the deployment and commissioning of SCADA/HMI/MMI solutions and various other customized software applications. · Implementation and commissioning of Remote Terminal Units (GE Harris) in power plants and substation. · Responsible for the interfacing of control and monitoring systems with the country’s power grid (EGAT National Control Center & EGAT Regional Control Center). · Configuration and implementation of direct transfer trip protection circuits and equipment (DEWAR) for power plant’s distribution networks. · Responsible for the design of last mile communication systems via fiber, cables or wireless mediums in power plants, distribution substations and large industrial estates. · Responsible for the design and implementation of various other IT related equipment and systems for power plants, substations and industrial estates. · Responsible for the design of training materials for control & monitoring awareness education and conducting the training in native Thai language. Seminar conducted for EGAT, PEA, MEA personnel and major industrial estate management teams.
Major Achievements
· Designed and implemented Amata Power‘s (Chonburi) GSM based automated meter reading system. This reduced their billing cycle time tremendously. · To successfully introduce and achieved acceptance approval from EGAT for the use of AISAI fiber optic multiplexers in all of country’s Small Power Producers and Independent Power Producers. This enabled the producers to use a more affordable communication system compared to the current accepted list of manufacturers. · To successfully introduce and achieved acceptance approval from EGAT for the use of DEWAR Teleprotection units in all of country’s Small Power Producers and Independent Power Producers. This enabled the producers to use a more affordable protection system compared to the current accepted list of manufacturers. · To be the pioneer in the successful introduction and use of third party CCS (Computer Control System – a heavily customized Citect SCADA) using DNP protocol in EGAT’s substation (500kV 1400MW Gulf Power, Kaeng Khoil 2). Producers can now use an alternative updated solution instead of having to purchase EGAT’s internally developed SCADA. · To be the pioneer in enabling a non AREVA provided RTU to achieve successful communication using IEC870-5-104 with EGAT’s National Control Center software. This resulted in GE Harris RTU being accepted in all future EGAT’s upgrades which plans for a change from the long used CDC Type II protocol. · Designed and implemented a large scale management system for G4S Cash Management (Previously know as Securicor) to handle day to day cash collection & delivery. · Integrated legacy RTU systems with current Motorola Canopy Wireless based systems for data transmission. · To successfully build an interactive SMS alert system for Citect SCADA. This was first used in a Data Control Center monitored by Citect Facilities in Singapore.
Technology Transfer
GSM Technology
The Amata Power Automated Meter Reading (Chonburi) project involved the introduction of GSM based technology into an automated meter billing system. During the period in which this project was proposed, the way in which meters were being read had been done manually. On the date due for the meters to be read, personnel were dispatch to all factories in the industrial estate in order to note the readings form all meters. These data were then passed on to the administrative department in Bangkok for further processing. It could take up to a week before the invoices were finally sent to the customers. The requirement from Amata was to automate this system and to shorten the billing cycle time.
Many industrial estates now in Thailand are aware of this pilot project and have since been migrating to a more automated systems based on this first example. This technology transfer of knowledge had collaterally made many other installations think about efficiency through automation by the use of a combination of technologies form other areas. Thai National Power (Rayong), had been introduced to this and had adapted this technology to shorten their billing cycle.
Fiber Optic & Multiplexers
The Amata Power (Chonburi) project was an extension phase to the older system previously struck by lightning. The old system was damaged during a thunder storm and the corrective measures taken to remedy the system resulted in an erroneous system due to the basic lack of protocol and transmission knowledge. It had not been working for more then 2 years since the incident.
The overall system involved Remote Terminal Units which controlled and monitored one 115kV and two 22kV remote distribution substations. The Master Station (SCADA) was rebuilt to handle the communication protocol correctly. The communication channel, previously copper, was replaced with fiber optics. Multiplexers were introduced, to enable up to 30 channels over one single pair of fiber. It was then taken advantage of to convey video, telephone (E&M FXO/S) and legacy data (Asynch) altogether. We had deployed in this project one of the first multiple video over single fiber solution. This had then been adopted into our other projects as our reach of customers came to be aware of the technology.
Thai National Power (Rayong) was another industrial estate which I had recommended to the advantage of using this new communication medium. Again it was a solution which consist a combination of technologies to achieve an efficient result. The project involved automated meter reading but instead of over GSM, their 22kV distribution transmission network uses fiber optic for meter communication. I had designed for them to use direct point to point fiber optic. TNP needed to send load profile of their customers to PEA and the only way to do that was via real time high frequency monitoring of all their customers. This cannot be achieved by the ad-hoc nature of GSM and thus dedicated fiber optic was used.
Rojana Power (Ayutthaya) also benefited from the use of fiber optic and multiplexers to link up to 14 remote substations. Each remote site can now be easily monitored and controlled from their central power plant location. With the use of multiplexers, video, telephone (E&M FXO/S) and legacy data (Asynch) are transmitted over fiber altogether.
Royal Thai Navy – Sattahip Electric Welfare involved the use of fiber optics up till over 40km for the control and monitoring of their 22kV distribution network. The objective of the initial phase of the project was for the Navy to be introduced to SCADA. From the project, the Navy had benefited in terms of knowledge gained and had since then been in advance phases of future project design. Again, the advantages of fiber optic communication and its benefits were successfully introduced and results gained. There are plans now to carry over the deployed fiber optics, voice over IP telephone and high speed internet access for the naval accommodations in the Sattahip area. The distribution of electricity in the area is prone to disturbance during heavy rains. With the introduction of SCADA, many electrical breakdowns can now be readily identified and corrective measures can be quickly deployed. The introduction of pole mounted load break switches serviced over SCADA has allowed for that.
I have over the years in Thailand been actively promoting the use of fiber optics over conventional older communication channels. Now many of the customers within my reach are now benefiting form the use of this reliable medium. Some of whom are Mitr Phol Bio Energy (Danchang), Gulf Power Generation (Kaeng Khoil), PTTUT CUP 2 Combined Cycle Power Plant (Rayong), South Bangkok Power Plant (Bangkok), Thai Power Supply (Chachoengsao), Thathungna Hydro Power Plant EGAT (Kanchanaburi) and Xelabum Dam (Laos).
DNP and IEC-104 Protocol
EGAT had been operating their nation wide electrical network for over decades using the CDC Type II protocol. This is a legacy and slow protocol which is now in the process of being turned obsolete as many supporting vendors had now stopped maintaining this feature. For some years now, I have been working in corporation with EGAT’s National Control Center in Bangkok to incorporate the use of IEC-104 protocol into their existing system. The IEC-104 protocol can be carried over wide area IP networks. All new EGAT substations are now IP ready and the protocol had (May 2008) been successfully used in two substations with more to come.
The use of DNP 3.0 protocol in EGAT’s substation was also a new avenue which EGAT had embarked. Its first introduction was in substation located within Gulf Power Generation (Kaeng Khoil).
These new protocols are more efficient then the old CDC Type II. They have certain interruptive capabilities and traffic optimization features. I have conducted some training for EGAT Kon Kean and showed them a live sample of a SCADA system using DNP, IEC-104, CDC Type II and MODBUS all in the same RTU. Normally EGAT is familiar only with single protocol RTU systems. Knowledge of these protocols had also been passed on to RTU and the communication department of EGAT through our South Bangkok Power Plant (Bangkok) project.
The newer DNP protocol had also been introduced and deployed in Amata Power (Chonburi), Rojana Power (Ayutthaya) and Royal Thai Navy – Sattahip Electric Welfare.
Technology Training
Through my teaching experiences in Singapore, conducting classes for MBA students in Nanyang Technological University, I am now able to conduct conducive training for small Thai classes. I specialize in technology transfer in the areas of – SCADA, Tele-protection, Fiber Optic Multiplexers, RTU, Wireless Communication, TCP/IP to name just a few. These training were held at least once a year and we had done this in Bangkok, Chang Mai and Kon Kean. In such events, the surrounding customers from various industries in the immediate area were invited in for a free training to gain additional knowledge.
Projects Undertaken
· Amata Power Automated Meter Reading (Chonburi). A system that, at the end of billing month, reads all the meters data remotely via GSM network. Landis & Gyr, EDMI meters’ proprietary data are decoded and reports are generated on the web for billing purposes. · Amata Power (Chonburi). Remote terminal unit control and monitoring system for one 115kV and two 22kV remote substations. SCADA system. Fiber optic communication link carrying FXO/S, asynch data, E&M and digital video. · BLCP Coal-fired Power Plant (Rayong). Remote terminal unit control and monitoring system for EGAT NCC/RCC. · Mitr Phol Bio Energy (Danchang). Tele-protection between plant and EGAT substation. · Mitr Phol Sugar Mill (Phu Kieo) SCADA Web Enabled. The existing standalone SCADA system’s database was interfaced to a new application that enabled processes to be monitored via their Intranet. Advance reporting features are built in to automatically generate process reports. · Mitr Phol Bio Energy (Phu Kieo). Remote terminal unit control and monitoring system for EGAT NCC/RCC. Tele-protection between plant and EGAT substation. · Mitr Phol Sugar Mill (Kalasin) small scale SCADA. Partial system for managing process of raw material input for factory. · Group 4 Securicor Cash Verification System. System that generates reports on amount of cash received, handled, delivered deposited across the country. Reports are used for charging their customer. · Group 4 Securicor Driver Management. System that generates booklets frequently to be sent to customers for security screening when cash are to be collected from premises. Interfaces to existing HR system for employee information. · Gulf Power Generation (Kaeng Khoil). Remote terminal unit control and monitoring system for 500kV substation and 2 power plant blocks for EGAT NCC/RCC, pioneer to use DNP in EGAT. SCADA system. Fiber optic communication link carrying G.703, asynch data and E&M. · PTTUT CUP 2 Combined Cycle Power Plant (Rayong). Remote terminal unit control and monitoring system for EGAT NCC/RCC. Tele-protection between plant and EGAT substation. Fiber optic communication link carrying FXO/S and E&M. · Ratchaburi Power Plant (Ratchaburi). Remote terminal unit control and monitoring system for EGAT NCC/RCC. · Rojana Power (Ayutthaya). Remote terminal unit control and monitoring system for combination of 10 115kV and 22kV remote substations. 4 SCADA systems with redundancy. Dual fiber optic communication link carrying FXO/S, asynch data, E&M, TCP/IP and digital video. · Royal Thai Navy – Sattahip Electric Welfare. Remote terminal unit control and monitoring system for two 22kV remote substations and control of power distribution for entire district. Video surveillance over fiber optics. · South Bangkok Power Plant (Bangkok). Remote terminal unit control and monitoring system for EGAT NCC/RCC, pioneer to use IEC-104 in EGAT. · Thai National Power (Rayong). Automated meter reading with billing facilities for 25 meters located within factories. Real time 22kV distribution network monitoring over fiber optics. · Thai Power Supply (Chachoengsao). Remote terminal unit control and monitoring system for EGAT NCC/RCC. Fiber optic communication link carrying FXO/S, asynch data and E&M. · Thathungna Hydro Power Plant EGAT (Kanchanaburi). Remote terminal unit configured for substation control. Demand meters are linked to the RTU and read by a remote HMI linked by fiber optic. · Xelabum Dam (Laos). Fiber optic communication link to carry IP telephony.
September 1999 – June 2004
VoIUM Communications Ptd Ltd VoIUM Energies Ptd Ltd VoIUM Global Markets Ptd Ltd VoIUM Technologies Pte Ltd OrangeGum Pte Ltd PestHunters Ptd Ltd
Technology Director (Software Development)
Roles
· Reports to investors on the companies’ activities and advances. · Constantly research, strategize and devise wireless applications and location based services suitable for the future markets. (WAP, GPRS, J2ME, SMS, MMS and GIS based applications) by being heavily involved with actual coding of in-house software. · Performs system analyst role working with local and regional Telcos to provide optimized solution for wireless application deployment and managing the architecture of all in-house software applications to match all wireless applications and Telco’s business needs. · Project scoping and conceptualizing with local and regional content providers by liaising with mobile users, using knowledge and understanding of business needs and mobile industry to scope and design optimal mobile based business solutions. · Lead project management and manage software development activities with team of around 15 lead programmers, both local and regional (Hong Kong, China, Taiwan, Malaysia, Brunei, Thailand, Australia.) by directing workload allocation. · Coordinating with internal development teams and across to external consultants, development and IT suppliers to deliver projects on time and within budget. · New business development and exploration with both local and regional service providers. · Maintains Service Level Agreement integrity with major clients. (SingTel, MobileOne, Reuters, Standard & Poors Channel News Asia, Mediacorp, Singapore Changi Airport, Republic of Singapore Air Force, etc.) · Performs stringent User Acceptance Test with clients. · Strategic planning of activities with business team of up to10 personnel, both locally and regionally. · Decision making on behalf of companies. · Lecturing in Nayang Technological University’s business faculty. Introducing wireless business opportunities to students.
Major Achievements
· Pioneer in Singapore in the field of WAP. Providing consultancy to SingTel, StarHub and Mobile One. Started one of Singapore’s first WAP based companies. · Strategize and developed personally the world’s first WAP search engine – Orktopas. Eventually sold to AirGateway under a commercial takeover term for their fund raising activities. · Developed SingTel’s, StarHub’s and Mobile One’s WAP portal. · Developed M1 Stock Challenge, which was launched nationwide. This was for M1 users to invest with virtual funds to play the stock exchange. This included a back end engine to pull stock quotes directly from an official stock information provider. · Developed and launched nationwide, Standard & Poor’s Financial News, an application to view S&P’s news coverage on WAP. · Developed SingTel Channel News Asia Mobile which was launched nationwide. Application enabled the user to select and view news via WAP. User is charged based on subscription. Billing interface to SingTel’s billing gateway. · Developed a WAP based advertisement platform (with a similar concept to Adsense by Google today) which spun off as an independent company call AdWorks. · SMS based mobile entertainment unit, other wise known as MJB for M1. A Windows based application that plays various file formats (DivX, mp3, Flash, PPT) meant to be shown on large public display which allows any user to select via SMS the contents to be played. This application was developed with a conduit to Telco’s billing mechanism and the user was charge for using the services. · Drove the initial mobile internet revolution successfully in Singapore by deploying numerous mini “screen-scraping” technologies to enable various content provider’s WEB to be ported over to WAP at no fee. These were done with consent from content providers such as e-Guide, Singapore National Library, DHL, Toto, 4D etc. · Developed numerous other customized SMS, MMS based products for consumers and content providers. · Developed numerous Man-To-Machine applications, which uses GSM, GPRS, WAP and WEB technology for remote control and monitoring. · Acquired substantial funding (3 rounds in all totaling SGD $6,000,000) from investors.
September 2002 – June 2004
Mobiletainment Ptd Ltd
Technical Consultant, Partner
Roles
· Teaming with Managing Director and Investors to define company’s direction. · Directs a team of 3 engineers. (Thailand, Singapore.) · Workload distribution and project management. · Strategic planning and business development with local and regional partners on wireless marketing events and campaigns. (Thailand, Philippines, Hong Kong, Singapore.) · Project scoping and conceptualizing with local and regional clients.
Major Achievements
· Strategize and designed 13 wireless based products and services in a period of 1 year. (SMS, WAP, WEB, MMS, J2ME.)
June 2002 – June 2004E-Innovations Pte Ltd Technical Consultant, Partner
Roles
· Teaming with Directors to define company’s direction in wireless technology. · Directs a team of 3 engineers. · Workload distribution and project management. · Project scoping and conceptualizing with local and regional clients. (Thailand, Malaysia, Brunei, Singapore.)
Major Achievements
· Wireless enabled existing oil storage monitoring solution with SMS and GPRS technology. · Wireless enabled existing power plants monitoring subsystem with SMS and GPRS technology. · Established company’s business relationship with wireless device providers.
January 1997 – November 1999 (Two Subsequent Roles)
NetLearner Ptd Ltd
Junior Lecturer & Business Development Manager
Roles
· Reports to Managing Director. · New business development. · Human resource management. · Lecturing. · Plans and develops training materials.
Major Achievements
· Strategize and developed online training business model that became part of core business activity. · Personally coded and developed electronic test facility for the company, which replaced manual exam marking process.
Technical Support Engineer
Roles
· Reports to Trainers. · System administrative roles maintaining a network of 30 computers. · Manages off site training equipments. · Aids trainer in development of training materials.
Major Achievements
· Strategize and enhanced training materials which gave the company an edge above the other training companies. This lead to an eventful long term training contract agreement with SingTel. · Converted all 25 training course materials into rich multimedia content format in less then 1 year. · Established web presence for company and parent company Radac Pte Ltd.
Skills· Knowledge in domain of sales projection, budgeting, cost control and procedures for effective company operations to sustain profit centers. · Participate in the development and building of strong company foundation through management training programs and other employee certifications. · Experiences in staffing, motivating and evaluating employees to ensure company provide quality services to achieve customer satisfaction. · Able to speak three languages - Mandarin, English and Thai. This has enabled me to bridge the communication gaps between many different nationalities and have been proven very useful in general management, project coordination, pre/post sales support, engineering support and various other activities. · Strong knowledge in designing solutions from small scale MMI to large scale SCADA/DCS/RTU/PLC process systems in industries from food processing, consumer goods production to energy or oil and gas. · Strong background knowledge in electronics & communications, IT and self-learned software programming skills have enabled me to pickup and design power plant or automation related systems creatively, thus overcoming various design limitations and system implementation issues that existing engineers often encounter. · Strong and in-depth knowledge from previous career in software development for wireless industry. (WAP over different bearers, Telco infrastructure, MMS-SMS inter-workings, WSP, J2ME development platforms, mobile security issues, interoperability issues, Telco billing mechanics, SMS pipes, IVR, location based apps - GIS, foresight into viable business based on wireless technology, unexplored vertical markets for wireless platforms, etc). · Strong and in-depth application development skills from previous career. (ASP, JSP, VB, C, C#, .NET, Java, XML, WML, SMIL, SyncML, HTML, MS Windows Platforms & Databases, Unix Based Platforms & Databases, etc.) · Strong graphic design skills from previous career have enabled me to boost the professionalism of the company by improving all materials interacted with customers (user manuals, training materials, presentation, commissioning forms, service & fault reports, etc).
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